Refund and Shipping policy
CONTACT US FOR QUERIES AND RETURNS/REFUNDS :
Thank you for shopping with us! We want you to be fully satisfied with your purchase, which is why we offer a 14-day refund policy. If you are not completely happy with your purchase, you can return the item within 14 days of receiving it for a full refund, subject to the following terms and conditions:
1. Eligibility for Refund
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To be eligible for a refund, your item must be unused, in the same condition that you received it, and in the original packaging.
- If your product is damaged, defective, or not as described, please contact us immediately for assistance on the provided number
2. Refund Process
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To initiate a return, within 14 days of receiving your order. Provide your order number, a description of the issue, and photos of the product if applicable.
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Once your return request is approved, we will provide you with instructions on how to return the product.
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You will be responsible for paying the return shipping costs unless the item was damaged or incorrect.
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Once we receive the returned item, we will inspect it and notify you of the approval or rejection of your refund.
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If your refund is approved, we will process it within 5-7 business days, and the credit will be applied to your original method of payment.
4. Exceptions
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In some cases, we may offer store credit or exchange of a refund, depending on the nature of the return and the condition of the product.
5. Contact Us
If you have any questions about your return or refund, please contact us 03248983338